Specified Commercial Transactions Act - Japanese Law
Company Name
RUDDER.LTD
Representative for sales
Hiroto Matsunaga
Address
2-7-12 Ikejiri, Setagaya-ku, Tokyo, Japan
Tel
03-6450-7092
Business hours
10:00~17:00
Website URL
Online Shop URL
Sales Price
It is described in the products detail pages.
All prices including 10% Japanese VAT.
Incidental expenses
・Bank Transfer - Please pay a handling fee.
・Cash on Delivery - Please pay a handling fee.
・Convenience store payment - Please pay a handling fee
・Delivery / Shipping fee
・VAT
Payment
Bank Transfer, Cash on Delivery, Credit card payment, Convenience store payment
Timing of payment
【Bank Transfer】
Please transfer to our bank account within 14 days of order.
After 14 days, your order will be cancelled.
【Cash on Delivery】
Please pay the delivery staff when the goods are delivered.
【Convenience store payment】
Please pay at the convenience store with the payment forms sent by us within 14 days of order.
After 14 days, your order will be cancelled.
Time of delivery
After receiving your order, we will ship goods within 10 days from the next day. Pre-ordered or hard-to-find items, we will send email to you arrival date and will be shipped as soon as quickly.
Return, Exchange, Cancel
Returns and exchanges of bottles are based on unopened and unused bottles in principle, and cannot be accepted except for damage and initial failure.
Please note that we cannot accept returns or exchanges for your convenience.
Old vintage bottles have a liquid level drop and aging deterioration due to the characteristics of the product. Please be sure to check the product image and notes on the details page of each product, and confirm your purchase.
When the bottles is delivered, be sure to confirm that there is no difference from your order.
If there is any difference, damage, stain, etc., please contact us within 7 days after delivery.
We will exchange products, refunds, etc.
Please note that we will not accept returns or exchanges after 8 days of delivery.
For any accidents or damages during the delivery, please contact the courier's delivery staff or contact the courier on the invoice and return the goods.
In addition, we may not be able to respond even if you contact us about an accident or damage during delivery. Be sure to contact the courier and return the goods.
If the bottles are out of stock when returning a defective bottles, we will contact you and exchange or cancel it with any equivalent bottles.
We will bear the return shipping fee in principle.
Specified Commercial Transactions Act - Japanese Law
氏名又は名称
株式会社RUDDER