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Specified Commercial Transactions Act - Japanese Law

Company Name


Representative for sales

Hiroto Matsunaga


2-7-12 Ikejiri, Setagaya-ku, Tokyo, Japan



Business hours


Sales Price

It is described in the products detail pages. 
All prices including 10% Japanese VAT.

Incidental expenses

・Bank Transfer - Please pay a handling fee.
・Cash on Delivery - Please pay a handling fee.

・Convenience store payment - Please pay a handling fee
・Delivery / Shipping fee



Bank Transfer, Cash on Delivery, Credit card payment, Convenience store payment

Timing of payment

【Bank Transfer】

Please transfer to our bank account within 14 days of order.

After 14 days, your order will be cancelled.

【Cash on Delivery】

Please pay the delivery staff when the goods are delivered.

​【Convenience store payment】

Please pay at the convenience store with the payment forms sent by us within 14 days of order.

After 14 days, your order will be cancelled.

Time of delivery

After receiving your order, we will ship goods within 10 days from the next day. Pre-ordered or hard-to-find items, we will send email to you arrival date and will be shipped as soon as quickly.

Return, Exchange, Cancel

Returns and exchanges of bottles are based on unopened and unused bottles in principle, and cannot be accepted except for damage and initial failure.

Please note that we cannot accept returns or exchanges for your convenience.


Old vintage bottles have a liquid level drop and aging deterioration due to the characteristics of the product. Please be sure to check the product image and notes on the details page of each product, and confirm your purchase.

When the bottles is delivered, be sure to confirm that there is no difference from your order.
If there is any difference, damage, stain, etc., please contact us within 7 days after delivery.

We will exchange products, refunds, etc.

Please note that we will not accept returns or exchanges after 8 days of delivery.

For any accidents or damages during the delivery, please contact the courier's delivery staff or contact the courier on the invoice and return the goods.

In addition, we may not be able to respond even if you contact us about an accident or damage during delivery. Be sure to contact the courier and return the goods.

If the bottles are out of stock when returning a defective bottles, we will contact you and exchange or cancel it with any equivalent bottles.

We will bear the return shipping fee in principle.


Specified Commercial Transactions Act - Japanese Law








Privacy Policy

Last updated: (February 10, 2020)

RUDDER Ltd. ("us", "we", or "our") operates (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.


We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use


While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name ("Personal Information").

Log Data


Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data").


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In addition, we may use third party services such as Google Analytics that collect, monitor and analyze



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Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.



Changes To This Privacy Policy


This Privacy Policy is effective as of (add date) and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us.


Address : 2-7-12, Ikejiri, Setagaya-ku, Tokyo, Japan

Telephone No. : +81-3-6450-7092

Email Address :

Obligation to display under the Japanese Underage Drinking Law

- The drinking age is 20 in Japan.

- Drunken driving is prohibited by law.
- Drinking alcohol during pregnancy or nursing my adversely affect the development of your fetus or child.

- Sale of alcohol to minors is strictly prohibited by law.

- We do not sell liquor to minors.

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